Thank you for shopping at Papig.shop, operated by Papig LLC.
We are committed to providing high-quality Men’s Fashion Accessories and a smooth shopping experience.
If you are not completely satisfied with your purchase, please review the return and refund guidelines below.

For help, contact us at:
📧 ask@papig.shop
📞 623-418-0818

1. Returns Eligibility

We accept returns for most unused and unopened fashion accessories within:

➡️ 30 days from the date of delivery

To qualify, items must:

• Be unused and in original condition
• Include all original packaging, tags, and accessories
• Show no signs of wear or damage
• Include proof of purchase (order number or receipt)

Items failing to meet these conditions may be declined.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened or used accessories
• Worn jewelry or apparel items
• Personalized or customized items
• Items marked Final Sale
• Gift cards
• Clearance items (if specified)

3. Damaged, Defective, or Incorrect Items

If your order arrives:

• Damaged
• Defective
• Missing components
• Incorrect

You must contact us within 48 hours of delivery.

Please include:

• Your order number
• Clear photos or videos of the issue
• A brief description

We will offer a replacement, store credit, or full refund at no extra cost.

4. Refund Process

After we receive and inspect your return:

• We will notify you of approval or denial
• Approved refunds will be issued to your original payment method

Refund Processing Time:

3–7 business days, depending on your bank or card issuer.

5. Return Shipping Costs

✔ Papig Covers Return Shipping

If the product is damaged, defective, or incorrect.

✔ Customer Covers Return Shipping

If returning for reasons such as:

• Change of mind
• Wrong item ordered
• No longer needed
• Preference-based reasons

6. Order Cancellations

Orders may be canceled within 12 hours of purchase.
If your order is already processing or shipped, cancellation may not be possible.

Eligible items may still be returned after delivery.

7. Exchanges

Exchanges are available only for defective or damaged items.
For all other cases, please return the item and place a new order if desired.

8. Late or Missing Refunds

If your refund hasn’t arrived:

1. Check your bank account
2. Contact your credit card company
3. Contact your bank

If you still need help, reach us at ask@papig.shop.

9. Contact Us

For returns, refunds, or any assistance:

Papig LLC
2680 N Hwy 59
Merced, CA 95348
📧 ask@papig.shop
📞 623-418-0818
🌐 https://papig.shop